Are you looking for an excellent place to work that offers great pay, benefits and incentives?
Do you want a rewarding career with one of the largest transportation companies in the country?
If you answered “Yes” to these questions, you’ve got to check out Ryder!
For 85 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
The Quality Auditor is responsible for performing and accessing quality phone and/or case audits to identify potential process inefficiencies and operational inefficiencies, while gauging the quality of work performed by all departmental agents. Specific responsibilities for this role include performing daily case and/or call audits while accessing performance issues with management, tracking the audits, scoring the performance of the team members, and writing audit reports on a daily basis.
Candidates must possess excellent interpersonal skills, both written and oral, are required to effectively communicate audit observations, and are expected to exhibit the ability to translate and effectively communicate operational trend issues to their department leaders. The Quality Auditor must be able to balance multiple projects and effectively manage their time to meet deadlines and commitments to our department. This position requires strong analytical and technical skills, as well as careful attention to detail and commitment to a high quality of work.
12:00pm - 8:30pm
Monday - Friday
For additional information call Jeanette Johnson at 770-968-8920 x16
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.